How Can We Help You?
Get instant support, find answers to common questions, or reach out to our team
Live Chat
Chat with our support team in real-time
Frequently Asked Questions
Getting Started
To download and install StrongerMe Pro:
- Click the "Download APK" button on our homepage
- Your device may warn you about installing apps from unknown sources - this is normal for APK files
- Go to your device Settings → Security → Enable "Install from Unknown Sources"
- Open your Downloads folder and tapti install the StrongerMe Pro APK file
- Follow the installation prompts
- Once installed, you can disable "Unknown Sources".
Note: Our APK is 100% safe and scanned for malware. We use APK distribution to provide the best experience outside of app stores.
Yes, absolutely! Our APK is completely safe:
- Digitally signed and verified by StrongerMe Pro
- Regularly scanned by leading antivirus software
- No malware, spyware, or unwanted permissions
- Only requests necessary permissions (camera for progress photos, notifications, etc.)
You can verify the APK authenticity by checking the digital signature after installation in your device settings.
You can browse the app without an account, but to save your progress and access workouts, you'll need to create a free account. It only takes less than 1 minute and requires an email address and password.
Subscription & Payment
Free Version Includes:
- Basic workout plans
- Exercise video library
- Progress tracking
- Community access
- Community Chat
- Body Messurements
- Nutrition and Step monitor
- and lots more
Premium Adds:
- Personalized workout plans tailored to your goals
- 1-on-1 live video coaching sessions
- Custom meal plans and nutrition guidance
- Priority support with direct coach messaging
- Advanced analytics and detailed progress reports
- Exclusive premium content and workouts
Premium can cost as low as ₦7,000 for Personal workout plans, ₦7,000 for meal plans, ₦15,000 for live workout session
All prices and rates are subsequent to change due to external factors!
We accept multiple payment methods:
- Credit/Debit Cards (Visa, Mastercard, Verve)
- Bank Transfer (all Nigerian banks)
- Bank Transfer (international banks)
- International payment
- Mobile Money (payment through mobile banking apps)
- USSD (quick payment via USSD codes)
- Digital Wallets (popular Nigerian payment platforms)
Yes! We offer a 30-day money-back guarantee for all new subscriptions. If you're expiriencing not service delivery after payment within the first 30 days, contact us at refunds@strongerme.online for a full refund - no questions asked.
Please note: The 30-day guarantee applies only to your first subscription purchase, not to renewals.
You can cancel anytime:
- Open the StrongerMe Pro app
- Go to Settings → Subscription
- Tap "Cancel Subscription"
- Confirm your cancellation
After canceling, you'll still have access to premium features until the end of your current billing period.
Using the App
StrongerMe Pro automatically tracks your workouts, but you can also:
- Log your weight, measurements, and body fat percentage
- Upload progress photos
- Track workout completion and personal records
- View detailed analytics and charts
Go to the Progress tab to see all your data and track improvements over time.
Yes! Best use for the app is using a fast internet connection, Once you've downloaded workouts and exercise videos, you can access them offline. However, features like live coaching sessions, meal plan updates, and syncing require an internet connection.
Yes! StrongerMe Pro integrates with popular fitness devices and apps including:
- Apple Health
- Google Fit
- Fitbit
- Garmin
- Samsung Health
Connect your devices in Settings → Integrations to automatically sync your activity data. Note: only works if user is subscribed to all top premium plans.
Technical Support
Try these troubleshooting steps:
- Close and restart the app
- Check for app updates in your device settings
- Clear the app cache: Settings → Apps → StrongerMe Pro → Clear Cache
- Ensure you have a stable(fast) internet connection
- Restart your device
- If the issue persists, uninstall and reinstall the app
If none of these work, contact our support team with details about your device model and the issue.
Video issues are usually related to internet connection. Try:
- Switching to a stronger Wi-Fi network
- Reducing video quality in Settings → Video Quality
- Pre-downloading videos for offline viewing
- Clearing app cache
On the login screen, tap "Forgot Password?" and enter your email address. We'll send you a password reset link. If you don't receive it within 5 minutes, check your spam folder or contact support.
Contact Support
Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.
Other Ways to Reach Us
General: support@strongerme.online
Billing: billing@strongerme.online
Refunds: refunds@strongerme.online
Payments: strongermepay@strongerme.online
Phone
+234 (080) 270 21894
Mon-Fri: 10 AM - 6 PM WAT
Office
StrongerMe Pro HQ
Victoria Island
Lagos, Nigeria